What does Internet Banking cost?
I want to enroll my checking account, but I only see options for Demand Deposit accounts and Savings accounts on the signup page.
How do I add a Newfield Bank account to Internet Banking? Do I have to enroll again if I want to do this?
If I use Internet Banking for my personal use, can I add a business account to it as well?
How do I add a credit card to Internet Banking?
What if I decide I don’t want my Internet Banking account any longer?
I forgot my Internet Banking username and/or password. What do I do?
Why am I being prompted to change my password every six months?
How do I change my password, street address, e-mail address, or other personal information in Internet Banking?
How do I transfer funds between accounts, pay loans, or view scheduled transactions?
When I look at my accounts, I see both a current balance and an available balance. What is the difference?
How can I be notified when my account’s balance gets below a certain amount or when a transaction gets posted?
How can I verify my Internet Banking transactions?
How do I reorder checks, reprint checks, or stop payments?
Is Internet Banking secure?
Absolutely. You can tell a web site is secure by the lock icon that appears towards the right hand corner of the status bar, which is located at the bottom of your web browser. To view the security certificate, double click on the lock icon.
For additional security, we recommend logging out of Internet Banking each time you have finished using it. To log out, click the Logout button listed on the left side of your online banking screen.
What kind of additional security is there regarding my user ID and password?
How do I export my data so that I can use it in Quicken, QuickBooks, Microsoft Money, and other accounting software?
I am having trouble using Quicken, QuickBooks, Microsoft Money, or other accounting software. What can I do?
Unfortunately, we cannot provide support for any software outside of Internet Banking. We recommend contacting the customer support services for the software you are having problems with.
I am having trouble with the website. What can I do?
First of all, make sure you are using a supported browser. Supported browsers are the latest versions of Microsoft Internet Explorer, Google Chrome, Mozilla Firefox and Safari.
If your browser is current, you should clean your temporary Internet files (your browser's cache). To do this in Microsoft Internet Explorer, follow these instructions:
If you are using a browser other than Internet Explorer, consult the browser's documentation for information on how to clean your temporary files. Most cache cleaning processes are similar to the one outlined above.
If the problems you are experiencing are not unique to Newfield National Bank's website, the problem may be related to your computer or Internet Service Provider (ISP). If that is the case, please consult the appropriate technical support for your computer, ISP, or software.
How do I send secure messages to Newfield National Bank's Internet Banking department?
By clicking Continue, you will be taken to a website that is not affiliated with Newfield National Bank. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of Newfield National Bank's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Newfield National Bank.
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.